Thank you for shopping with us!
Whether your purchase is a gift or you are treating yourself, all JN LLOVET items are boxed, beautifully gift wrapped in white tissue paper and trimmed with a JN LLOVET sticker (100% Cotton / JN LLOVET dust bag included)
All orders are sent via Registered International Mail from our head office in Hamburg, Germany. We’re very proud of how quickly we process your purchases. Orders (except pre-orders & made-to-order & customized orders) are packed and dispatched within 1-2 working days – except weekends or public holidays. Once your order is dispatched, you will receive a confirmation email containing your tracking number, which will allow you to check how close you are to receiving your JN LLOVET parcel.
This service requires a signature on delivery. To avoid a parcel being redirected, please use an address where someone can sign for your package during business hours.
Unfortunately we cannot guarantee that you will receive your package within the time frame expected. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Moreover, we do not hold responsibility for damaged, lost or stolen packages.
* Registered International Mail does not deliver to PO Boxes or Hotels so use a private address only.
* During JN LLOVET Sales, New Collection Drops and the Festive Season, shipping times are not guaranteed and can be delayed depending on how busy we are so please be patient during these times.
CUSTOMS / IMPORT TAXES FOR INTERNATIONAL ORDERS
JN LLOVET will take over any custom duties or taxes charged on your order, to make sure that the parcel gets to you as quick as possible without any complications. You do not need to take care of any custom clearance. This is our unique service for you.
CUSTOMIZED ITEMS & MADE-TO-ORDER PRODUCTS
Please be aware that all made-to-order products ordered in our online shop and all custom-made items designed in our product configurator can take a delivery time of 4-5 weeks, depending on workload. Once you placed an order we will do the best to complete all your wishes as soon as possible. All applications and details will be applied in careful handwork and with love to your jacket.
DELIVERY COSTS & TIMES:
Germany Standard: € 8,90 (1-2 working days).
Germany Express: € 16.90 (1 working day)
Europe Standard: € 25,00 (2-4 working days)
Rest World Express: € 40,00 (2-4 working days)
We can help you at any time. For questions, please contact: